Usually anything that is custom made has a reputation as being somewhat exclusive and unaffordable. That isn’t the case with custom made golf clubs. In most cases, purchasing a set of custom golf clubs is actually far less expensive than buying from the big name brands.

Working with a club maker like Kevin Roberts from Par 4 Custom Golf means that you get a set of custom golf clubs that meets your individual requirements and helps you meet your golfing goals. We interviewed Kevin to learn a little more about the process of making custom golf clubs.

1. What’s the purpose of the club fitting questionnaire available on Par4CustomGolf.com?
   I know that it can be difficult for some people to believe that a set of custom clubs could be ordered without the clubmaker ever seeing the person he is designing the clubs for. The club fitting questionnaire isn’t mandatory; however, it is a more detailed form for those golfers that are looking to find the best type of game improvement clubs for their particular game. Golfers answer simple questions such as their confidence with their driver or woods, average drive carries, longest iron they hit with confidence, golf glove size and more.
   
   The use of the club fitting form and questionnaire is just the beginning of the process. I use this form as a base to begin the process of fitting a person to a set of clubs.


2. You said that the form is just the beginning, how else to you gather the information necessary to design a set of custom golf clubs?
   I always welcome phone calls and enjoy speaking directly with clients so that I can listen to what they are looking for to improve their game. With my experience, after handling literally thousands of phone calls over the years, I can often pick up what the person is looking for and trying to say – even if they are having difficulty expressing their needs. In addition, I often draw on my experience and can make recommendations from similar situations and fitting recommendations that I have made to other golfers in the past.


3. What is your customer service philosophy?
   I would rather spend a great deal of time with a customer before making a recommendation and have them be satisfied with my clubs, rather than make some questionable and hasty recommendations and having a dissatisfied customer.
   
   I believe in giving my customers my best efforts in making recommendations for their new custom made golf clubs. I do not feel rushing through the recommendation process benefits either of us. The form is simply a tool for helping me assess the client’s needs. I truly believe the recommendation process is like anything in life that is worthwhile… you get out of it what you put into it.


4. Lastly, what makes you an expert in how to make golf clubs?
   Well, I’ve had many years experience and I am a Class 'A' Certified Clubmaker through the Professional Clubmakers’ Society. In addition, I am a certified member of the Golf Clubmakers’ Association. Another aspect that sets me apart from my competitors is that each and every time a customer has a question or concern; they will speak directly to me. Every single order is built for one specific client with high quality materials and precision.
   
   I pride my business on providing high quality materials, top quality craftsmanship, low prices and fast shipping. Since I believe in the complete satisfaction of my customers, I offer a straightforward guarantee. All of my custom golf clubs come with a minimum one year warranty on component parts, some club heads come with a lifetime warranty, depending on the manufacturer. I am the only clubmaker that I am aware of who offers a two year warranty on all my workmanship. I have confidence in my clubs because I custom assemble and quality check each and every club personally.

There you have it! Kevin Roberts is obviously a man with immense pride in his business and his workmanship. To order your own set of custom made golf clubs, call or email Kevin to discuss your exact specifications!